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How to delete a feedback survey in YakDesk

Agents, admins and owners

When a survey has served its purpose, delete it so visitors stop seeing it. Deleting also removes its responses, so pause it instead if you want to keep the results.

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Transcript

Remove a survey you no longer need, along with its responses.

Open Surveys and find the survey. Its response count and score are shown under it.

Select Delete and confirm. The survey and all its responses are removed. To keep the results, select Pause instead.

Steps

  1. Find the survey ▶ 0:05

    In the sidebar, select Surveys and find the survey.

    Surveys page showing Pricing page NPS with 3 responses
  2. Delete it ▶ 0:12

    Select Delete, then OK to confirm. The survey and its responses are deleted. To keep the results, select Pause instead.

    Surveys page after the survey is deleted
ResultThe survey and its responses are removed and visitors no longer see it.

Next steps

Updated 2026-11-09