YakDesk Docs

How to export your support data from YakDesk

Growth and AgencyOwners and admins

Keep your own copy of your support history, for a backup, an audit, or analysis in another tool. The export is a zip of tickets, contacts, help center articles and companies in JSON.

Before you start

  • A Growth or Agency plan (tickets are included)
  • An Owner or Admin role in YakDesk

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Transcript

Download a full copy of your YakDesk support data, any time you need one.

In Tickets, open Settings. Under Import and export, select Export everything.

A few seconds later, Download export appears with the time it finished. Select it to save the zip file.

Steps

  1. Start the export ▶ 0:06

    In Tickets, select Settings. Under Import & export, select Export everything.

    Import and export section with Export everything selected

  2. Download it ▶ 0:12

    When Download export appears, select it to save the zip file.

    Download export link with the time the export finished
ResultA Download export link appears with the time it finished.

Next steps

Updated 2026-10-26