Why YakDesk

A Hotjar alternative that never samples

Sampling means the one session you needed to see may never have been recorded. YakDesk records every session on every plan — and puts live chat in the same inbox, so you can act on what you see.

Every session, every plan

No sampling tiers. The only limit is an abuse rate cap that normal browsing never hits — it's protection, not metering.

90-day retention, included

Recordings keep a rolling 90-day window on every plan, not just the top tier.

Chat + replay in one place

Unlike a heatmap-only tool, YakDesk lets you answer the visitor and replay what they did from the same inbox.

Live chat and unsampled session replay in one inbox — flat $19/seat, EU-hosted.