A Hotjar alternative that never samples
Sampling means the one session you needed to see may never have been recorded. YakDesk records every session on every plan — and puts live chat in the same inbox, so you can act on what you see.
Every session, every plan
No sampling tiers — every session is recorded and kept. Each plan includes a very high monthly fair-use ceiling; beyond it the surplus is billed pay-as-you-go, never sampled away.
Generous retention
Recordings keep at least a 90-day window on every plan — up to 365 days on Agency — not just the top tier.
Chat + replay in one place
Unlike a heatmap-only tool, YakDesk lets you answer the visitor and replay what they did from the same inbox.
Live chat and unsampled session replay in one inbox — flat $19/seat, EU-hosted.