How YakDesk compares
Live chat and unsampled session replay in one inbox — flat per seat, EU-hosted. Here's a straight, side-by-side look at how that stacks up against the tools you're probably weighing.
Session replay & heatmaps
YakDesk vs Hotjar
Hotjar pioneered heatmaps and recordings, but its plans sample sessions above your cap and it has no built-in live chat. YakDesk records every session and puts chat and replay in the same inbox.
See the comparisonSession replay & product analytics
YakDesk vs FullStory
FullStory is a powerful enterprise analytics suite — with quote-based pricing, per-session metering, and no live chat. YakDesk gives you unsampled replay plus chat for a flat, published per-seat price.
See the comparisonLive chat & support
YakDesk vs Intercom
Intercom is a strong live-chat and AI-support platform, but it doesn't record and replay visitor sessions. With YakDesk you answer the chat AND replay exactly what the visitor did — in one place.
See the comparisonFree session replay & heatmaps
YakDesk vs Microsoft Clarity
Clarity is genuinely free and unsampled — a good tool. The trade-offs are that it has no live chat, your data feeds Microsoft, and support workflows aren't its job. YakDesk pairs replay with chat, keeps data private by default, and is EU-hosted.
See the comparisonSession replay & frontend monitoring
YakDesk vs LogRocket
LogRocket is built for engineers debugging the frontend — deep, but developer-first, metered, and without live chat. YakDesk is built for the whole team that talks to customers, with unsampled replay and chat together.
See the comparisonLive chat & shared inbox
YakDesk vs Crisp
Crisp is a capable, affordable multichannel inbox, but it has a live co-browse view rather than full session replay and heatmaps. YakDesk adds unsampled recording and heatmaps on top of the chat.
See the comparisonLive chat & chatbots
YakDesk vs Tidio
Tidio focuses on chatbots and AI for e-commerce, not session replay. YakDesk gives you replay and heatmaps alongside the chat, so you can see why a visitor got stuck, not just that they left.
See the comparisonFree live chat
YakDesk vs tawk.to
tawk.to is free live chat, monetized through paid add-ons and branding removal — but there's no session replay or heatmaps. YakDesk is a paid, ad-free tool that records every session and pairs it with the chat.
See the comparison30 days, everything included, no card required.