See exactly why shoppers abandon their carts
Analytics tells you shoppers dropped at checkout. Replay shows you why — the coupon field that errored, the shipping step that confused them, the rage clicks on a dead button. YakDesk records every session and lets you chat in the moment.
Watch the checkout, step by step
Replay the exact path from product page to payment, with clicks, scrolls, and form errors captured — no sampling, so you never miss the session that matters.
Reach shoppers before they bounce
Frustration signals like rage clicks and errors can auto-invite a shopper to chat, turning a lost cart into a saved sale.
Heatmaps that split by device
See where mobile shoppers tap versus desktop, so you fix the checkout for the device that's actually costing you conversions.
Live chat and unsampled session replay in one inbox — flat $19/seat, EU-hosted.