YakDesk Docs

How to customize the chat widget branding in YakDesk

Owners and admins

Make the chat window look like part of your product, not a third-party add-on. Set your brand color, a header title and your logo; the preview shows the result before visitors see it.

Before you start

  • An Owner or Admin role in YakDesk

Plays silently with captions; the narrated version is on its way.

Transcript

Make the chat widget look like part of your own product, with your colors, title and logo.

Open Chat widget. Under Widget branding, pick your Brand color. The preview on the right changes straight away.

Change the Header title to the name your customers know you by.

Optionally, paste the web address of your logo image into Logo URL. Leave it blank to keep the default header.

Select Save branding. Visitors see the new look the next time they open the chat.

Steps

  1. Pick a brand color ▶ 0:07

    In the sidebar, select Chat widget. Under Widget branding, choose a Brand color.

    Widget branding form with a navy brand color and the live preview in navy

  2. Set the header title ▶ 0:16

    Enter a Header title. The preview updates as you type.

    Header title set to Snorkelbyte Help in the form and the preview

  3. Add your logo ▶ 0:21

    Optional: in Logo URL (optional), enter the address of your logo image.

    Logo URL field filled in with an image address

  4. Save it ▶ 0:29

    Select Save branding. A Widget branding saved. message confirms it.

    Widget branding saved confirmation next to the updated preview
ResultVisitors see your color, title and logo the next time they open the chat widget.

Next steps

Updated 2026-11-09